FAQ

Find the answer to your question

Our FAQ list provides you with answers on frequently asked questions. If you need further support our team gives you individual support by phone or mail.


General

What is the goal of the CN?
The aim of the event is to create a link between the actors involved at the policy and implementation levels of climate action projects and the general public in order to think of climate action more comprehensively and approach the demands of the Paris Agreement ambitiously.

Do I have to register for the CN if I am already registered at the ICCA?
With a badge for the ICCA conference you also have access to the CN, but not the workshops. If you want to participate in the CN workshops, please register separately for the CN here.

Do I have to register for the ICCA if I am already registered for the CN?
The CN and ICCA have a common opening and closing ceremony, but otherwise they are two parallel conferences with different program sequences. This means that with a CN registration you can participate in the opening and closing rounds of the ICCA. For all other ICCA programme elements, please register separately on the ICCA website.

How are the two conference CN and ICCA connected?
The CN are part of the ICCA. Apart from the joint opening and closing ceremonies, the conference take place in parallel to each other. The main difference lies in the different target groups: the ICCA mainly addresses policy makers at local, national, European and international level, whereas the CN is aimed at decision makers and engaged citizens at the local level (municipalities, businesses, civil society actors, citizens and young people).

What is the Climate Action Festival?
The event is open to all interested participants of the CN, the ICCA and the Heidelberg citizens. You do not need to register for this event.

What is the Youth Climate Summit?
The Youth Climate Summit is part of the CN and starts on Monday, 20th May 2019. Registration is possible on the CN website. The target group is young people from all over the world between the age of 16 and 26. More information can be found at Youth Climate Summit.


Preparation

Do I have to bring anything to the CN conference?
Participants arriving from non-EU countries must have a valid passport and visa.

Do I receive materials or conference documents in preparation for the CN conference?
The CN aims to be as resource-friendly as possible. Consequently, paper consumption should also be kept to a minimum. You can find all the important information here on our website and if your application is successful your will receive further information via e-mail. If you have any questions, please do not hesitate to contact us at info(at)cn2019.org.

What costs can I expect, what costs will be covered? Is there any funding?
There is no admission fee for the conference. Travel and subsistence costs have to be covered individually. Yet, we have a limited budget to cover travel and subsistence costs, in special cases. If you need financial support, please send us a request with a provisional list of your travel expenses.

Will a participant list be shared prior to the conference for networking?
Before the event, we will email you a participant list, including all the participants that have given their consent with their application.


Logistics

Arrival/ Transport

You can reach the conferece via railway services offered by Deutsche Bahn.

In Heidelberg you can use public transport. Signage at the train station in Heidelberg will indicate how to reach the town hall, where the opening of the CN and ICCA takes place. The bus lines 31, 32 and 35 go directly from Heidelberg main station to the station Kongresshaus.

For the international arrivals, please find a list of the surrounding airports below:

•    Frankfurt Rhein-Main (80 km)
•    Frankfurt Hahn (150 km)
•    Stuttgart (120 km)
•    Karlsruhe-Baden (90 km)
•    Mannheimer regional airport (20 km)

During the conference, you can use Heidelberg's public transport free of charge by showing your Climate Neighbourhoods badge.

Which accommodation possibilities are there?
Once you have registered for the conference, you will receive information by e-mail about hotel addresses where a contingent is reserved for participants. These addresses are only suggestions, of course you can also arrange your accommodation independently.

When and where does the check-in take place?
You can check in for the conference on Thursday, 21 May 2019 from 12 to 20 p.m. and as well on Wednesday, 22 May 2019 from 9 to 10 a.m. at the Kongresshaus Stadthalle Heidelberg.

Is there a central information point?
An information point will be available at the Universitätsplatz where the CN are taking place. The info point will be continuously staffed during the conference.

Are the rooms barrier-free?
Some of the venues are not obstacle-free. You can get an exact overview of the facilities on the online map, which will soon be available under Downloads.

Is there free Wi-Fi access at the venue?
In the Stadthalle Heidelberg, as well as in the Spiegelzelt on the Universitätsplatz, you have access to the CN's own Wi-Fi. At other conference venues you can connect to the public network of the City of Heidelberg.


Special information for non-EU participants

Currency Exchange
The currency in Germany is the Euro. Make sure to have cash with you during your stay in Heidelberg. It is highly recommend for visitors to withdraw or exchange cash for Euros at the airport or main train stations beforehand. Although credit cards are becoming more widely accepted in Germany, several restaurants/shops only accept German EC Cards and you might be required to pay in cash on several occasions. Note that you need cash to purchase transportation tickets.

ATM/Cash machines

ATMs are found in the city center, train stations and airports. Withdrawing money from an ATM provided by a different bank than your own may cost an extra fee. Sometimes the extra charges are a percentage of the amount withdrawn and sometimes a flat fee is charged. The costs can range from €1.00 to €10.00.

Do you have any questions regarding a visa application?
All foreign participants entering the Federal Republic of Germany must have a valid passport which is valid during the whole period of the event plus six months after it. Participants from outside the European Union normally require an entry or transit visa. In this case you are strongly encouraged to contact the appropriate consular authorities as soon as possible. We will provide all admitted participants with an official invitation letter. For more information about German Visa regulations, please visit the website of the Federal Foreign Office.
Please note that the Schengen States’ Visa Information System (VIS) has been operational since 2011. More information can be found here.


Cancellation

Is there a deadline for cancelling my registration?
If you are unable to attend the conference, please let us know as soon as possible so that we can pass your spot on to other people interested in the Climate Neighbourhoods.

Can I transfer my registration to a colleague?
The registration is not transferable, because the registration procedure is very complex and the participants were invited and selected individually. Please let us know in advance if you are unable to attend the conference.

What can I do if a workshop or excursion is already fully booked?
In this case you will have to choose an alternative.